Designing information architecture at the BBC, Dan Ramsden in Munich

When? Monday, October 12th, 2015, at 19:00
Where? Sapient GmbH, Arnuflstraße 60, 80335 München Germany Map
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Designing information architecture at the BBC

The BBC faces some unique challenges. We serve 26.7 million household in the UK. Worldwide we reach 35 million browsers every day. We produce about 20,000 hours of content every year. And we’ve been online since 2007, creating content, products, services and experiences.

In a perfect world the web would be made of small pieces, loosely joined. But sometimes the world isn’t perfect. Sometimes it feels like we live in a world that tends towards entropy, rather than perfection.

This talk has three parts.

One: Reviews where we’ve come from. I discuss the debt that thinking hierarchically about web structures accrues. I talk about our history of domain modelling and building websites the right way. I’ll explore how we design by thinking about services or subject domains, not just products, hierarchies or pages.

Two: explains the limits of this approach. We haven’t got everything right. Sometimes we’ve solved specific problems gracefully, but designed for too perfect a world.

I’ll discuss the challenges of domain driven design. I’ll discuss how hierarchies give a sense of direction. Sometimes this direction is missing when your design was built on a flatter, graph-like model. I’ll defend the idea that sometimes being ‘generic’ is just as important as being ‘specific’.

Three: I’ll share a new technique we’re introducing to our IA practice. ‘Trajectories’ provide a way of imagining and designing pathways through content, experiences and time. These stories layer ‘experience architecture’ on top of information architecture and provide a way to think about how users will engage with your information architecture during and after their experiences. They’re also useful for thinking about ‘organisational trajectories’ and the mix of opportunities and dependencies which surround you as a designer.

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About Dan

As Creative director for user experience architecture (UXA) at the BBC I lead a team of IA specialists. I’m responsible for defining the professional practice of UXA at the BBC and ensuring that we’re creating information architecture that delivers the best possible experiences to our audiences. I design labels, vocabularies, URLs, navigation, strategies and processes.

I want to create digital experiences that feel just as intuitive to explore and enjoy as the most delightful places in the real world. I work in Salford and London and I live just outside Sheffield with a wife, a child and a cat called Rosa.

Sponsor

We would like to thank Sapient for supporting the local IxD community! Drinks and snacks will be provided.

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Durrell Bishop in Munich: An Approach to the Design of Products, Software and Services

When? Monday, September 7th, 2015, at 19:00
Where? Freeletics GmbH, Lothstr. 5, 80335 München Germany Map
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Our next session will be about a personal point of view, about an approach to the design of products, software and services. With Durrell Bishop, we’ll discuss the experiments and thought processes he has been using over the years where physical products become descriptive of their system.

Speaker

Durrel

Durrell is an London based designer who has spent 25 years experimenting with interactive experiences for products, games, installations and new hardware interfaces. His underlying interest is in finding new ways for commercial designs to communicate usefully.

He studied industrial design in London, and after a period of freelance design and photography, joined IDEO. In 1991 he returned to the Royal College of Art in London for a masters in interaction design and he then stayed on to continue research at RCA and with Interval Research in California. Later he designed camera-based games with his company “Dancing Dog” and then set up “itch” in partnership with Andrew Hirniak to work on award-winning interactive exhibitions. After another spell with IDEO in London, he set up “Luckybite” with Tom Hulbert. Their practical skills in design and technology let them work on a wide range of projects from installations, new physical interfaces for products, to innovative interaction concepts for software and services. He later worked with Berg on “Little Printer”, “CloudWash” and “Pixel Track” and in 2015 with Jack Schultz and Timo Arnall on Googles miniature radar “Soli”.

He has taught regularly at the Royal College of Art on Product Design, IDE and Interaction Design. He is currently is running a unit in Product Design exploring how products communicate.

Sponsor
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We would like to thank Freeletics for supporting the local IxD community! Drinks and snacks will be provided.

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Designing Organizational Cultural Change by Cordy Swope

When? Monday, June 8th, 2015, at 19:00
Where? DieProduktMacher GmbH, Daiserstr. 15, 81371 Munich. Map
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During this current period of accelerated change, it has become increasingly clear that design offers a lot to the business world. To designers, it is easy to see why. Design clarifies vague, ambiguous situations. Design builds tangible, meaningful solutions that address latent, unarticulated needs of real people. Design even creates productive collaboration among unlikely players within organisations. And yet, many organizations are still often either too slow or too mired in old ways of operating to make use of what design can offer. This talk will tell some success stories and offer a few insights about how design and designers can help catalyse organisations and make them more dynamic, open to growth, change, and potentially even to happiness.

Speaker

 

Cordy Swope

Cordy Swope is a design researcher, service designer, writer and educator. He is a partner at studiomem, an innovation consultancy in Munich. He also serves on the advisory board at the Front End of Innovation Europe.

Cordy leads teams of designers, engineers and researchers in creating new offerings for various clients in different categories. Some clients include: BASF, BMW, Eli Lilly, GE Capital, Gaggenau, Herman Miller, Nokia, Orange, P&G, Mercedes, Novartis, Renault, Siemens, Telefonica and Vaillant. His work has won design awards and has also appeared in the Museum of Modern Art, New York.

He also teaches design masters classes at various places such as HfG Schwäbisch Gmünd in Germany, Copenhagen Institute of Interaction Design (CIID) and the Kolding School of Design in Denmark, the Politecnico and Bocconi in Milan. Cordy has taught and developed curricula for the School of Visual Arts and Pratt Institute in New York.

If asked nicely, he can roll a €2 coin on his right hand.

Sponsor

DieProduktMacher-Logo

We would like to thank DieProduktMacher for supporting the local IxD community! (Psst, they are hiring!) Drinks and snacks will be provided.

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Experience Driven Innovation: The Unleashed Variable, with Alessia Rullo in Munich

When? Monday, March 9th, 2015, at 19:00
Where? Stylight GmbH, Nymphenburger Straße 86, 80636 Munich Map
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IxDA Munich is proud to present Alessia Rullo, UX team lead at Hewlett-Packard Spain, in Munich.

Experience and Interaction design may radically change the way an organization addresses innovation, technology and product design:

  • The continuous focus on the human beings that will use the final products.
  • The capability of shaping user experience that make people feel rewarded and inspired in their work.
  • The constant use of imagination to envision new aesthetics and ways of doing things.

All this is about the added value that an Experience Driven process may bring into an IT organization. HP Designjet SmartStream will be the specific case study developed at HP Inc. Barcelona that will be presented and discussed. Alessia will bring the audience through the design process of this project, sharing insights, inspiration and open questions: how to make the user experience a key business and innovation variable?

Speaker

Alessia Rullo works as UX team Lead in the Customer Experience Team at Hewlett-Packard Española, Large Format Printing Division (Barcelona, Spain), where she is in charge for Experience Design Strategy worldwide.
She has joined HP 2010 as senior interaction designer and then as Customer Experience Lead for printing software solution.
Alessia has previously worked as Post-Doc Researcher and external consultant in different European and Italian projects concerning the design of ambient computing systems, development of creative approaches to interaction design, investigation of wearable technologies and new materials, the use of robotics applications as therapeutic aids, development of web 2.0 concepts and services.
She is author and co-author of several scienti?c papers in the ?eld of Human Computer Interaction, Ambient Computing, Pervasive Health and Human Robot Interaction.
She hold a PhD in Human Computer Interaction, with the final dissertation: “Aesthetics of Use: a Methodological Perspective on Ambient Computing” (Rullo, A., 2007) obtained from Florence University, Telematics Dept. Italy.
She has a laurea degree, magna cum laude, in Communication Technologies, from University of Siena, Italy (2003).
Since 2007 she has been teaching Human Computer Interaction, Interaction Design, Experience Design, User Centred Design at University of Siena, University of Sassary, Alghero Faculty of Design and at IED Barcelona (2011-2014).

Details

When? Monday, March 9th, 2015, at 19:00
Where? Stylight GmbH, Nymphenburger Straße 86, 80636 Munich Map
FREE event (but registration is required!)
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Sponsor


We would like to thank Stylight GmbH for supporting the local IxD community! Drinks and snacks will be provided.

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Practical Empathy with Indi Young

When? Monday, February 2nd, 2015, at 19:00
Where? User Interface Design GmbH, Claudius-Keller-Straße 3C, 81669 Munich Map
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We’re excited to announce that Indi Young will be introducing her new book: Practical Empathy – For Collaboration and Creativity in Your Work.

Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.

More info on Practical Empathy at: http://rosenfeldmedia.com/books/practical-empathy/

Speaker

headshot-Indi-Young3

For the past 20 years, Indi Young has been pioneering ways to understand customers and employees in order to support them better. Most organizations have developed awareness and expertise at gathering big data–the numbers that track what and how people have done things. These same organizations, however, are inexpert at understanding why. The messy and divergent reasoning and motivations that drive people’s decisions are what Indi helps you tune in. She is expert at gathering the thoughts that lie deeper than simple preferences, opinions, and desires. And she is expert at helping you solidify patterns and sort through the wavelengths to focus on particular channels so you can support people in more powerful ways.

Details

When? Monday, February 2nd, 2015, at 19:00
Where? User Interface Design GmbH, Claudius-Keller-Straße 3C, 81669 Munich Map
FREE event (but registration is required!)
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Register here

 

Sponsor


We would like to thank User Interface Design GmbH for supporting the local IxD community! Drinks and snacks will be provided.

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