Measuring Design Quality with Duncan Lamb (TransferWise)
Rather than traditional departments, TransferWise is organised into several highly autonomous teams, each focused on solving a specific business or customer problem. It’s the very essence of a lean approach – effort invested is justified by quantifiable impact. So what does this mean for design? How can you measure the impact of good design? Can you justify change because ‘it feels better’?
Duncan is a Design leader with broad experience leading creative teams to help businesses discover opportunities, define solutions and deliver great products.
At TransferWise, Duncan leads a small team of designers building products that feel simple, fast, safe and fair for millions of people around the world.
As a co-founder at Aether, Duncan built a company to design and ship Cone, a thinking music player that gives it’s owners a simple, instant and fun way to hear music at home.
As a Creative Director at Nokia, Duncan led the design team behind the N9’s Swipe user interface, a fresh and natural way to create an all-screen device and a huge leap forward for the company. Before Nokia, Duncan was Head of Product Design at Skype finding new and simple ways to help hundreds of millions of people all over the world to feel closer.
Duncan was educated at the Helsinki University of Art and Design and at Sheffield Hallam University in Britain.
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